Verify your 35bat account
We require a one-time document check before your first withdrawal to confirm the mobile wallet or bank account you're sending funds to actually belongs to you. The verification screen asks for a photo of your national ID card and a selfie; those two images let our compliance team match your face to the ID and ensure the wallet number you provided is
registered under the same name. Once we approve the documents your account moves to verified status and future withdrawals skip this step. The check usually finishes within a few hours during business days, and you'll receive an email or account notification when it's complete.
- Open the verification screen — When you request your first withdrawal the platform prompts you to upload documents. You can also find the verification link in account settings.
- Upload your national ID — Take a clear photo of the front of your Bangladesh national ID card and upload it. Make sure all text and the photo are readable.
- Add a selfie — Hold your ID next to your face and take a selfie so we can match the photo on the card to you. Good lighting helps the review go faster.
- Wait for our team to review — We check that the name on your ID matches the wallet account you're withdrawing to. You'll get a confirmation message when verification is complete.