Reference

How 35bat Handles Your Personal Information

This Privacy Policy explains what data 35bat collects when you access our platform, how we use it, and what controls you have over it. Access to our services depends on your local law and eligible regions.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Retention Policy
35bat How 35bat Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available through the channels below. For account-specific requests, have your registered bKash, Nagad, or Rocket number ready so we can verify your identity before acting on the request.

Live Chat Open the chat widget from any page on 35bat. Describe your privacy request and our team will confirm your account before proceeding.
Email Support Send your data request or privacy concern to our support address. Include your registered contact detail so we can locate your account quickly.
Account Settings Some data controls — such as marketing preferences and cookie settings — are available directly inside your account dashboard without contacting support.
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We use SSL encryption across all pages and require OTP verification for account login and withdrawal requests. Your payment credentials for bKash, Nagad, and Rocket are never stored on our servers — transactions pass directly through each provider's secure gateway. Cookie settings can be adjusted from your browser or through the consent panel shown on your first visit.

Encryption in Transit All data exchanged between your device and 35bat travels over SSL. This covers login, account updates, and every payment step involving bKash, Nagad, or Rocket.
Cookie Policy We use session cookies for login continuity and analytics cookies to understand how pages are used. You can withdraw consent for non-essential cookies at any time via the consent panel.
Data Retention Active account data is kept while your account is open. After closure, we retain records only as long as required by applicable regulations, then delete or anonymise them.
Access and Correction You can request a copy of the personal data we hold or ask us to correct inaccurate details. Reach us via live chat or email with your registered contact information for verification.

Common Questions About Your Data at 35bat

Below are the questions we hear most often about how 35bat handles personal information, payment data, and account privacy.

We collect the name, contact details, and payment method you provide at registration — including your bKash, Nagad, or Rocket number — along with device and session data to secure your account.

No. Payment credentials pass through each provider's own secure gateway. We log only the transaction reference and timestamp needed to verify and reconcile your deposit or withdrawal.

Contact us via live chat or email with your registered contact detail. We will verify your identity and provide a summary of the personal data associated with your account.

Yes. Submit a deletion request through support. We will remove or anonymise your data after fulfilling any retention period required by applicable regulations in your region.

We share data only with payment processors like bKash, Nagad, and Rocket — and only the minimum needed to complete your transaction. We do not sell personal data to advertisers or data brokers.

Use the consent panel shown on your first visit to accept or decline non-essential cookies. You can also clear or block cookies at any time through your browser settings without affecting your account login.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.