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Read These Terms Before You Use Your Account

These terms and conditions set out the rules that apply to your 35bat account — how it works, what we expect, and what you can expect from us.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified in advance

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What These Terms Cover and How They Apply

35bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of your relationship with 35bat — account creation, wallet activity, deposits and withdrawals, and use of any game or feature on the platform. When you open an account and add funds via bKash, Nagad, or Rocket, you confirm that you have

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read and accepted these terms in full. Eligibility is not universal. Access depends on whether online gaming is permitted under the laws of your region. We do not make legal determinations on your behalf — that responsibility sits with you. We reserve the right to update
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these terms at any time. When we do, we notify you through your registered account before the changes take effect. Continued use of your account after that notice counts as acceptance. If you disagree with a change, you should close your account before the effective date.
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These terms apply regardless of the device you use — mobile, desktop, or the 35bat app — and regardless of which payment method you used to fund your wallet.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Security and data handling are built into how 35bat operates, not added as an afterthought. Your account data is stored with encryption in transit and at rest. We retain your transaction history — including bKash, Nagad, and Rocket records — for as long as required by our operating obligations and your account status. If you want to know what data we hold, or request a correction, contact support with your account ID and a description of the request.

Data Retention

We keep your account and transaction records for the period required under our operational obligations. You can request a copy of your data through account support at any time.

Cookie Use

We use cookies to keep your session active and to remember your account preferences across devices. You can manage cookie settings through your browser or the in-app settings menu.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, change your password immediately and contact support to review recent account activity.

Data Change Requests

To update, correct, or delete personal data tied to your account, submit a written request via email support. We aim to respond within a reasonable timeframe as set out in our privacy policy.

TERMS CONTACT PATHS

Reach Us About Any Terms Query

If any part of these terms is unclear — whether it concerns your account status, a wallet transaction via bKash or Nagad, or eligibility in your region — our support team is available to help. Reach us through the channels below and reference your registered account number when you write in.

Common Questions About These Terms

These are the questions we hear most often about how our terms work, what they cover, and what your rights are as an account holder in Bangladesh.

These terms apply to every person who creates and uses a 35bat account, regardless of device or payment method. Eligibility depends on your local law and your region being a supported area.

Yes. We notify you through your registered account before any change takes effect. If you continue using your account after that date, you accept the updated terms.

Wallet funds already credited to your account at the time of suspension are handled according to the suspension reason. Contact account support with your transaction reference for a detailed account review.

Email our support team with your account ID and a clear description of the data you want. We will respond within a reasonable timeframe and provide what we hold under our data retention rules.

No. The same terms apply regardless of whether you fund your account via bKash, Nagad, or Rocket. Payment method does not alter your account obligations or eligibility status.

Close your account before the update's effective date. Continuing to log in or place activity after that date is treated as acceptance of the revised terms under our standard account policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read These Terms Before You Use Your Account

How We Protect Your Account and Data

Data Retention

Cookie Use

Account Security

Data Change Requests

Reach Us About Any Terms Query

Common Questions About These Terms

01 Who do these terms apply to?

02 Can 35bat change these terms after I open an account?

03 What happens to my bKash or Nagad deposit if my account is suspended?

04 How do I request a copy of the data 35bat holds on me?

05 Does using a Rocket payment method change my terms?

06 What should I do if I disagree with a terms update?

Terms & Conditions

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